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Support for parents during school closure.

Domestic Abuse

Getting Help In Tameside

Staying safe during COVID-19 - A guide for victims and survivors of domestic abuse

In an emergency - you should always contact Telephone Number 999

If you are in danger and unable to talk on the phone, call 999 and then press 55 - this will transfer your call to the relevant police force, who will assist you without you having to speak. For more information, please click here 
GMP Website

The Police take domestic violence seriously and will respond to all incidents.



Cooking on a budget

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Diversity Matters

We live in worrying times and as a local charity we want to do whatever we can to help the Tameside community get through the COVID-19 pandemic as unharmed and supported as possible. In response to the pandemic, our services will be running at a reduced level. 

You can find the details of all of the projects we are currently running – both in support of local COVID-19 related initiatives and the scaled down/altered versions of our own projects. In addition, we have created a new section on our website collating links to all of the relevant COVID-19 helplines and guidance that we’ve come across so feel free to share or use this section as needed. We also communicate with the community through Facebook by sharing links, positive stories and relevant information regularly.

We are all working from home but can still be reached either through voicemails left on our landline 0161 368 3268, on our mobiles or via email. We have collated all contact information on our website.


Why Is Sleep So Important?

Citizens Advice Bureau



Please also remember the online support tool that is free to all Tameside Residents.

Understanding your child,

Understanding your baby,

Understanding pregnancy, labour, birth and your baby

Understanding your teen brain.


These can be accessed at www.inourplace.co.uk the access code is SUNFLOWER.

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Early Attachment Team ( 0 - 5 years)

We are offering a **NEW** weekly ‘drop-in’ telephone

consultation service for parent and professionals

For parents (from pregnancy up to a child’s fifth birthday) and professionals (health visitors, midwives, social workers, teachers, nursery workers ,etc.)

A space to think about and discuss concerns about an infant or young
child, or the parent-infant/parent-child relationship, and the impact of the
Covid-19 situation.

Consultations: Monday to Friday 10am to 12 noon

Please ring us on 0161 716 3569 to request a slot.

If we are not in the office there is a voicemail facility – please leave
your contact details and the child’s name, date of birth and address,
and someone will get back to you.
This service will be offered until further notice.

**If you need to speak to someone urgently please contact your GP or the NHS 111 service. In an emergency please contact 999**

Some of the things that we can support with include:

- Young children displaying behavioural changes that indicate an increase in anxiety or fear as a result of


- Worries, fears, anxiety, frustrations, low mood, depression

- Adjusting to parenthood, becoming a parent, thinking about your baby during pregnancy

- Infant and child development, understanding your baby, managing behaviours that are challenging

- Sleeplessness, eating difficulties, excessive crying, tantrums, and separation difficulties.


Training courses online - available til May 15th

Council Tax Recovery


We appreciate that this is a difficult time for many of our residents and that the COVID-19 virus is having a significant impact on the economy.

Your Council Tax pays for our essential services that are delivered to all residents in the Council, so it is really important that if your circumstances have not changed that you continue to pay what you should, maintain your direct debit payments, or payment plan, as detailed on your bill. Thank you for your contribution.

If you are struggling to pay your Council Tax, we wanted to make you aware of the support available and how the Council can help you if you have been affected.

1. Make sure that you have claimed all of the benefits that you are entitled to. For working age families:

Universal Credit from the DWP


Council Tax Support from the Council


2. Get in touch with us. We would encourage anyone who is struggling, to contact us at counciltax@tameside.gov.uk so that we can ensure that you are getting all of the support that you are entitled to.

3. We may be able to agree to a special payment plan so that the Council Tax due for 2020/21 is split over 9 months, from July 2020 to March 2021, meaning that in some cases you will not have to pay anything until July.

4. We can also look at your arrears so that we consider everything you owe to us and avoid any extra costs or charges.

Gas and Electric Suppliers

If someone is in self-isolation and they have a smart meter (pre-payment meter) they can contact their utility provider who may be able to assist by sending out two weeks’ worth of gas/electricity.

Please see contact details below:


British Gas:               0333 202 9802

EDF:                           0333 200 5100

EON:                          0345 303 3040

N Power:                    0800 073 3000

Scottish Power:        0800 027 0072

SSE:                           0345 026 2658

School Nurses

The School Nurses now have a Facebook page which will bring the latest advice and support to parents and give them easy access to our contact details.


The links for this page are: